| dc.contributor.author |
YOO PARK, SANG GUUN |
|
| dc.date.accessioned |
2019-05-14T00:38:06Z |
|
| dc.date.available |
2019-05-14T00:38:06Z |
|
| dc.date.issued |
2018-06-07 |
|
| dc.identifier.idautor |
1306853720 |
|
| dc.identifier.issn |
978-153862519-4 |
|
| dc.identifier.uri |
https://doi.org/10.1109/ICEDEG.2018.8372335 |
|
| dc.identifier.uri |
https://ieeexplore.ieee.org/document/8372335 |
|
| dc.identifier.uri |
http://repositorio.espe.edu.ec/handle/21000/20084 |
|
| dc.publisher |
2018 5th International Conference on eDemocracy and eGovernment, ICEDEG |
|
| dc.relation.ispartof |
2018 5th International Conference on eDemocracy and eGovernment, ICEDEG, volumen 2018 |
|
| dc.rights |
openAccess |
|
| dc.title |
Analysis of COBIT 5 Process 'DSS02 - Manage Service Requests and Incidents' for the Service Desk
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Using Process Minin |
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| dc.type |
Artículo |
|